Case Management Center
Patients of the Children's Outpatient Vascular Access Program need special arrangements for home intravenous (IV) therapy. Case managers or clinic nurses work with the clinicians in this program to ensure that home care services are coordinated. They are contacted whenever a patient is scheduled for IV line placement and subsequent home IV therapy.
The case manager or clinic nurse will contact the patient and/or famiy to discuss the anticipated plan for home after the IV appointment. In many cases, this will be done before the visit occurs. He/she will then make arrangements with a home infusion company to provide the home services and to check insurance coverage for the home IV therapy. Also, a clinician from the home infusion company will arrange for IV teaching during the appointment. Prescriptions and a patient care referral will be prepared by the team in the outpatient unit and faxed to the home infusion company.
Sometimes referring health care providers will make the home care arrangements described above in advance of the patient's visit to the clinic. Likewise, some patients may already be working with home infusion companies. In these cases, the case manager will ensure that all aspects of the home care plan are coordinated and arranged before the patient and family leave the outpatient unit.
Please contact the Case Management Center at Boston Children's Hospital if you have any questions or concerns about our role and responsibilities for the Outpatient Vascular Access Program. Our phone number is 617-355-6540.