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An important message to our patients and their caregivers.

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The following applies to both Occupational Therapy and Physical Therapy appointments.

How to make an appointment

Initial appointments at any of our locations can be made by you, your referring physician, or your primary care physician. Please call your preferred location for an appointment. Some services are available at the Lexington and Waltham sites.

Boston: 617-355-7212
Lexington: 781-216-2999
Waltham: 781-216-3670

Please have the following information available when you call:

  • Insurance information, including insurance type (HMO, PPO, POS, etc.), group and/or member ID number, and subscriber name
  • Your home, work, and cell phone numbers, and your email address

For referrals

Please have your referring physician mail or fax a referral request (doctor's orders) with your child's name, date of birth, diagnosis, and reason for referral. Call us to schedule your appointment at least 48 hours after the referral request has been submitted.

Canceling or rescheduling an appointment

Please call to cancel or reschedule an appointment as soon as you know you must make this change.

Talk to Lesley

If this is a medical emergency, please dial 9-1-1. This application should not be used in an emergency. This chat is being transmitted via a secure connection.

Hi! My name is Lesley. I am a virtual agent programmed to help you. If you would like to speak to a live agent, please call 617-355-6000.

For questions regarding an appointment, doctor notes, or specific questions related to symptoms/diagnosis, please call the department of clinic directly.

Quick links:

- MyChildrens Portal
- Global Services
- Find a Doctor
- Find a Location
- Programs and Services