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Referrals

If your provider refers your child to a specialist and your insurance company requires a referral, please follow these instructions:

1) Call the specialist's office to make an appointment with them.  

2) Once you have an appointment, please call Sylvia, our referral coordinator, and provide the following information:

  • your child's first and last name
  • parent's first and last name
  • your phone number for Sylvia to get back to you
  • name of specialist physician, and specialty to which you are referred (for example, Orthopedics)
  • phone number of specialist
  • date and time of the appointment scheduled
  • insurance company and identification number

3) Our referral coordinator will process the referral and get back to you.

Talk to Lesley

If this is a medical emergency, please dial 9-1-1. This application should not be used in an emergency. This chat is being transmitted via a secure connection.

Hi! My name is Lesley. I am a virtual agent programmed to help you. If you would like to speak to a live agent, please call 617-355-6000 or click here to log into your MyChildrens portal.

For questions regarding an upcoming appointment, doctor notes, or specific questions related to symptoms or a diagnosis, please call the department of clinic directly.

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