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An important message to our patients and their caregivers.

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Welcome to our NICU

We are committed to providing the highest quality care in a manner that is sensitive to your child’s age, cultural background, and individual needs.

Your child’s clinical care team

Doctors

  • NICU Medical Director: An attending neonatologist who provides patient care and manages and oversees unit operations
  • Attending Neonatologist: A pediatrician who has advanced specialty training in newborn illness and critical care
  • Neonatal Fellow: A pediatrician who has completed residency and is receiving specialized training in neonatology
  • Attending Pediatric Surgeon: A surgeon who has completed advanced training in pediatric and neonatal surgery and critical care
  • Surgical Fellow: A doctor who has completed residency and is continuing surgical advanced training in pediatric and neonatal surgery

Nurses

  • Neonatal Nurse Manager: A registered nurse who has had extensive clinical experience in neonatology and also holds an advanced degree in neonatal and pediatric clinical practice and/or nursing management
  • Neonatal/Pediatric Nurse Practitioner: An advanced practice nurse who has received extensive training and is licensed to provide full clinical management and prescribing for infants.
  • Bedside Nurse: A licensed registered nurse who has received additional training in the care of critically ill infants

Other clinicians

  • Social Worker: A licensed professional who provides a range of psychosocial services to enhance the quality of care for patients and families, both within the hospital and the community
  • Respiratory Therapist: A licensed professional in respiratory care who provides consultation to the primary team for issues involving airway, breathing problems and ventilator management
  • Clinical Assistant: A nursing assistant who partners with a nurse in helping with various newborn care activities
  • Chaplain: A member of the clergy who is available 24 hours a day to offer spiritual and emotional support
  • Child Life Specialist: A person who uses interventions and play to help enhance patient care and who helps siblings and families adjust to health care experience
  • Resource Specialist: A person who helps patients and families find information and services within and outside of the hospital. Please speak with your social worker about meeting with a resource specialist

Safety reminders

  • Always wear your parent ID badge.
  • Check in at the NICU front desk each time you arrive on the unit.
  • Perform hand hygiene prior to entering the NICU.

Visitation

  • Parents and guardians are welcome to visit the unit 24 hours a day, seven days a week.
  • We recommend two visitors at a time and ask that visitors be accompanied by a parent.
  • Always complete the visitor’s screening questionnaire at the front desk before entering

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Hi! My name is Lesley. I am a virtual agent programmed to help you. If you would like to speak to a live agent, please call 617-355-6000 or click here to log into your MyChildrens portal.

For questions regarding an upcoming appointment, doctor notes, or specific questions related to symptoms or a diagnosis, please call the department of clinic directly.

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