For Patients & Families

Boston Children's Hospital is better committed to understanding and improving the experiences for our patients and families. After a visit to Boston Children's, you may receive a survey by mail, email, or text message from Press Ganey, a nationally recognized survey vendor. Your feedback is important to us. Responses from the surveys help us improve and provide the best care to all patients and families.

The star ratings displayed are the average of responses collected in our Patient Experience Surveys. This rating averages the scores for the "Would you recommend Boston Children's to your friends and family" question, displayed on a scale of 1 to 5, with 5 indicating the best experience.